We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information (“Personal Information”). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information. Our privacy policy is based upon the values set by the Canadian Standards Association’s Model Code for the Protection of Personal Information and Canada’s Personal Information Protection and Electronic Documents Act.
1. Introduction
This Privacy Policy describes how Stella Rossa FC (“we,” “us,” or “our”) collects, uses, and shares personal information when you use our platforms, including both Android and iOS apps available on Google Play and App Store (the “App”). We are committed to protecting your privacy and ensuring the security of your personal information. By using the App, you consent to the practices outlined in this Privacy Policy.
2. Identifying Purposes
Information We Collect:
- Personal Information: When you use the App, we may collect personal information such as your name, email address, phone number, birthdate, and images. We also collect match and training attendance records. This information is provided by you voluntarily when you sign up for an account or use certain features of the App.
- Usage Information: We may collect information about how you use the App, including your interactions with features, preferences, and settings. This includes data such as your device’s unique identifier (Device ID/Advertising ID), IP address, operating system, and browser type.
- Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about usage patterns and preferences.
Use of Information:
We use the collected information to provide and improve our services (including tracking team attendance), communicate with you, perform research, and ensure legal compliance.
Sharing of Information:
- Service Providers: We engage trusted third-party providers to assist us. This includes Google AdMob, which automatically collects device identifiers and IP addresses to serve advertisements and perform analytics within the App.
- Legal Requirements: We may disclose information if required by law.
- Consent: We may share information with your consent.
3. Consent
Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law.
4. Limiting Collection
The Personal Information collected will be limited to those details necessary for the purposes identified by us.
5. Limiting Use, Disclosure and Retention
Personal Information may only be used or disclosed for the purpose for which it was collected. Data is retained only for the period required to fulfill the purpose of team management.
6. Accuracy
Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary.
7. Safeguarding Customer Information
Personal Information will be protected by security safeguards appropriate to the sensitivity level of the information, including encryption in transit.
8. Openness
We will make information available to you about our policies and practices with respect to the management of your Personal Information.
9. Customer Access
Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it.
10. Handling Customer Complaints and Suggestions
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at stellarossafc@outlook.com.
11. Data Deletion (Right to be Forgotten)
Users have the right to delete their account and all associated data at any time. We provide two methods for data deletion:
- In-App Deletion: Users can request account and data deletion directly within the App by navigating to the Settings menu and selecting the “Delete Account” option.
- Email Request: Users can request deletion by emailing stellarossafc@outlook.com with the subject line “User Data Deletion: [registered email]”.
Upon request, we will permanently remove your account, birthdate, and all historical attendance records from our servers within 48 hours.
12. Updates to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Your continued use of the App indicates acceptance of any updates.