Privacy Policy

We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information (“Personal Information”). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information. Our privacy policy is based upon the values set by the Canadian Standards Association’s Model Code for the Protection of Personal Information and Canada’s Personal Information Protection and Electronic Documents Act.

1. Introduction

This Privacy Policy describes how Stella Rossa FC (“we,” “us,” or “our”) collects, uses, and shares personal information when you use our platforms, including both Android and iOS apps available on Google Play and App Store (the “App”). We are committed to protecting your privacy and ensuring the security of your personal information. By using the App, you consent to the practices outlined in this Privacy Policy.

2. Identifying Purposes

Information We Collect:

  1. Personal Information: When you use the App, we may collect personal information such as your name, email address, phone number, and images. This information is provided by you voluntarily when you sign up for an account or use certain features of the App.
  2. Usage Information: We may collect information about how you use the App, including your interactions with features, preferences, and settings. This may include data such as your device’s unique identifier, IP address, operating system, and browser type.
  3. Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your usage patterns and preferences. These technologies help us enhance your experience and provide personalized content.

Use of Information:

We may use the collected information for the following purposes:

  1. To provide and improve our services: We use your personal information to operate and enhance the features and functionality of the App, personalize your experience, and provide support.
  2. Communication: We may use your email address or phone number to communicate with you, respond to your inquiries, and send important updates or notifications related to the App.
  3. Analytics and Research: We may analyze the usage patterns and preferences of our users to improve the App’s performance, understand user behavior, and conduct research and analysis to enhance our services.
  4. Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, as required by law enforcement or regulatory authorities.

Sharing of Information:

We may share your personal information in the following circumstances:

  1. Service Providers: We may engage trusted third-party service providers to assist us in providing and improving the App. These service providers may have access to your personal information solely for the purpose of providing services to us and are bound by confidentiality obligations.
  2. Legal Requirements: We may disclose your information if required by law or in response to a valid legal process, including to protect our rights, safety, or property or that of our users or others.
  3. Consent: We may share your information with your consent or as otherwise instructed by you.

3. Consent

Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.

4. Limiting Collection

The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the Internet.

5. Limiting Use, Disclosure and Retention

Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law.

6. Accuracy

Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

7. Safeguarding Customer Information

Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.

8. Openness

We will make information available to you about our policies and practices with respect to the management of your Personal Information.

9. Customer Access

Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.

10. Handling Customer Complaints and Suggestions

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at

Please note that this Privacy Policy applies solely to the use of our platforms, including the App, and does not cover any third-party websites, services, or applications that may be linked from our platforms or the App.

By using our platforms, including the App, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of Personal information as outline in this Privacy Policy.

11. Updates to the Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes through the App or other means. Your continued use of the App after the effective date of any changes indicates your acceptance of the updated Privacy Policy.

Additional Information


A cookie is a small computer file or piece of information that may be stored in your computer’s hard drive when you visit our websites. We may use cookies to improve our website’s functionality and in some cases, to provide visitors with a customized online experience.
Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.

Other Websites

Our website may contain links to other third party sites that are not governed by this privacy policy. Although we endeavour to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.

Data Deletion

Users can request to have their data deleted by sending an email to with subject line “User Data Deletion: [registered email]”, where [registered email] is the email that the user used to log into the app with.